What is the Master Service Arrangement (MSA)?

Node operators: the canonical version of this document is in NOCS Documentation (gated to verified operators).

The Master Service Arrangement (MSA) aims to specify the understandings and expectations on behalf of the European Commission with regard to the provision of EBSI Software and Services. It defines the generic terms that should be respected by stakeholders to use and manage the EBSI Software sample implementation and/or Service.

⚠ Important note
The MSA is a non-binding statement made in good faith, which is not legally enforceable against the European Commission, and which creates no new binding legal obligations on the Commission.

Any references to duties or obligations within this Arrangement should therefore be understood as a good-faith statement of intent only, without any obligation of result or legal recourse in case of breaches of such duties or obligations. As such, this MSA does not require signatures between parties.

Who does the MSA apply to?

Europeum EDIC as Solution Provider
Clients consuming EBSI Software / Services (Member States, Node Operators, Application Service Providers)
The European Commission as the steward of EBSI

Where do I read the full terms?

The five MSA Terms are documented in the next article: The 5 MSA Terms.

📚 Source documents

The original PDFs / DOCX backing this article are catalogued in Compliance Documents & Resources (downloadable as Help Center attachments).

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