Submitting a Request

To submit a support request:

1. Click Submit a request in the top navigation
2. Select the appropriate form type
3. Fill in the required fields
4. Attach relevant files
5. Click Submit

Request Categories

• General Support — 72h SLA
• Access Requests — 72h SLA
• DID Registration — 24h SLA
• Trusted Issuer Onboarding — 24h SLA
• Bug Report — 8h SLA
• Change Request — 24h SLA