The NOOB (Node Operators Operational Book) defines eight standard procedures covering the day-to-day lifecycle of an operator. Each procedure has a code (3PSxx), an SLA window, and a trigger event that activates it. Click any row to open the full procedure.

When a procedure is activated

You receive a notification (email + dashboard banner). The SLA window above starts ticking from the moment the trigger event is detected. Respond inside the window — your operator dashboard shows the time remaining for each open procedure under Awaiting you.

Where to read more

• 3PS01 — Node Operator Signing — onboarding a new node
• 3PS03 — Connection Request — requesting network connectivity
• 3PS04 — Incident Management — handling a security incident
• 3PS05 — Vulnerability Management — reacting to a new CVE
• 3PS06 — Risk Management — recurring risk assessment
• 3PS07 — Support Request Management — annual operator review
• 3PS08 — Configuration Management — planned config changes
• 3PS09 — Deploy Management — rolling out a software update

Need to file a procedure ticket? Use the Submit a request page and pick the matching category — the SLA is pre-configured per procedure.